Frequently Asked Questions
Here are some of our most frequently asked questions. If you don't find what your looking for, please contact us.
Custom decals take us about 7 days to produce.
USPS Estimated Delivery Time-frame after product is shipped:
Domestic 3-5 business days (from date sent)
International 10-13 business days (from date sent)
Estimates are provided by the United States Postal Service and are for packages being delivered within the US. Regular First Class and do not include a guaranteed delivery date.
Yes we do, place the items you would like to purchase in your cart. When you enter your shipping address, you will be given a shipping estimate. International shipping takes 10-13 BUSINESS days.
If you have not received your package and it has been longer than 13 business days, please contact us at email@example.com with the words DIDN'T GET MY PACKAGE in the subject line.
Rushed shipping is available, but we only cut orders 2-3 times per week so if might not be shipped as fast as you are hoping. Contact us for more details, we'll let you know what day we can cut it.
Typical shipping times are:
5-10 working days within the US
10-15 working days international
If it has been longer than this, contact us at firstname.lastname@example.org with the words DIDN'T GET MY PACKAGE in the subject line. We'll get it figured out for you.
Yes! You can check out from our cart using your APO Address. Simply select "US Armed Forces" in the country field, and select "Americas, Europe, or Pacific" from the State/Country field. Please include the correct unit, box, zip code etc. for your APO.
Should you have any problems with this, you may place your order with a USA address at checkout, and add a note the correct address in the "Order Notes" box on the right.
Any font listed on our Font Page is available at no additional charge. If you can't find what you are looking for, we can cut from most fonts at Dafont.com for $2.00 more. (We weed all stickers by hand, so intricate and grunge type fonts are not possible.) If you'd like a preview of your font, you can type in the font name and use the preview at Dafont.com.
We can make special orders like double layered vinyl decals, outlined decals, special colors, special fonts, or special designs. Want one part of your name larger, and another part smaller? Special characters in your name? Maybe you saw something on Facebook, or at RollerCon that you'd like to order just contact us and we'll get you an estimate!
We accept returns and exchanges on all non-personalized items as long as the item is still in its original condition. However, the cost of shipping is not refunded unless the refund or exchange is due to a product defect or some other kind of error on our part.
You cannot place your order over the phone. We are an online based business and do not have the credit card processing abilities to process your order over the phone.
We sure do. Do you want 50% off a team order of helmet stickers? Do you want to order some RAD stickers for your merch booth for half off? How about a 10% off code for your whole league, just because your rad? We love derby, because we play derby. If you'd like to receive our sponsorship information just shoot us an email to email@example.com with the word SPONSORSHIP in the subject line. While your at it, check out the leagues we already sponsor...